RETURNS—-Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.Several types of goods are exempt from being returned or refund. Perishable goods such as food, aquarium glass, pet glass bottle cannot be returned or refunded. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.Additional non-returnable items:* Gift cards* Downloadable software products* aquarium glass tank , aquarium light items.To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.There are certain situations where only partial refunds are granted: (if applicable)* Book with obvious signs of use* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.* Any item that is returned more than 7 days after deliveryRefunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at Hostelfordogs@gmail.com.Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Hostelfordogs@gmail.com and send your item to: GV towers , nsn palayam, Coimbatore, TN, 641031, India.GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.ShippingTo return your product, you should mail your product to: GV towers , nsn palayam, Coimbatore, TN, 641031, India.You will be responsible for paying for your own shipping costs for returning your item. Note in case of Ndr failure of not receiving the product even though if its a free shipping ,on return basis shipping charges will be deducted .Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over ₹1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.